When most people hear the word leadership, they picture brokers, managers or association executives. But here’s the truth: every real estate agent is a leader. You’re leading your business, your ...

I was recently asked for tips or recommendations for ensuring good communication between a client and a Realtor. Number one: Determine from your first meeting or conversation what form of ...

Building a successful real estate business depends on cultivating strong relationships. Real estate agents will often rely on their network or sphere of influence (SOI) to land their next deal. It’s ...

The artifacts of intentional culture guide our client relationships and are the foundation of building an ever-growing book of business—even in challenging times. The Fast Company Executive Board is a ...

Establishing clear expectations from the outset and consistently delivering superior products and services fosters trust and reliability. Prioritize providing value to clients instead of focusing ...

Across industries, and particularly in professional services, it’s becoming increasingly important to shift toward a client-centric approach. In fact, I believe relationships should be central to your ...