Add Yahoo as a preferred source to see more of our stories on Google. It’s a Wednesday, and I’m sending a question to my doctor through the messaging portal they encourage us to use. I receive a ...

COLUMBUS, Ohio — Central Ohio Primary Care (COPC), one of the state’s largest medical groups, has started charging patients for certain types of messages sent through the MyChart online portal. The ...

Instead of turning to registered nurses to sort the glut of MyChart messages from patients, Penn Family Care, a practice in Philadelphia with more than 60 clinicians, handed the task to certified ...

Atlanta-based Emory Healthcare has rerouted 30% of its MyChart messages at dedicated staff at four clinics to get a handle on the influx of patient portal exchanges. The health system has been using a ...

CHICAGO — Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems in the Chicago ...

Be patient as delivery times for emails and text messages may vary. We recommend choosing to receive your 2FA code by text message as it is quicker, but sometimes it can take more than 5 minutes to ...