Safaricom has addressed concerns raised by users on social media over difficulties accessing and using the newly launched My ...

Safaricom has issued an apology to customers following the automated migration from the M-PESA App to the My OneApp platform.

How to downgrade from Safaricom My OneApp to the old M-PESA app on Android, including step-by-step installation and how to stop automatic updates.

Safaricom’s My OneApp improves the experience with better UX and smarter features, but the loss of 'Safaricom' and 'M-PESA' from the app's name is a costly branding mistake.

M-PESA: Send money, pay bills, balances, statements, Pochi Wallet, Invest, borrow, insure, schedule payments, share your wallet and so much more ...

Some customers say they have lost previously saved Paybill and Till numbers during the migration, forcing them to re-enter ...

Safaricom’s My OneApp data-only login locks out the diaspora. Forcing high-cost roaming for a super app isn't innovation, ...

Kenyan operator Safaricom has introduced My OneApp at the Decode summit in Nairobi, combining M-Pesa with the MySafaricom App ...

Safaricom has begun migrating users from its standalone M-PESA app to a new platform, My OneApp, as it consolidates services and strengthens its position in Kenya's digital finance market.The company ...

Kenyan mobile money users have doubled the number of active retail investors on the country's main stock exchange, executives ...