The clip sparks debate over how airline employees should handle passengers in a potential crisis.

A Delta Air Lines flight attendant and a Southwest Airlines gate agent went head to head in an Atlanta airport, then viral online. Last week, footage hit Instagram showing the flight attendant ...

For years, Delta, like other airlines, operated a special congressional service desk for members of U.S. Congress, known as the “Delta Desk,” but not anymore - for the time being. Delta Air Lines ...